Key Features
- Contact Profile - View contact details, and if connected to a PMS, see guest info such as location, check-in/out dates, and booking ID.
2. AI Auto-Reply: The AI auto-replies to messages by default. You can toggle this off when manually responding and turn it back on once done.
3. Inbox: Displays contacts in order of recent messages, with the latest at the top.
4. Filters: Sort conversations that need attention:
- Review: Highlights chats needing human assistance. Mark as resolved once handled.
- Manual: Shows chats in manual mode where the AI auto-reply is off.
5. Chat: Engage in conversations and manually respond when needed.
6. New Conversation: Start a new chat with any contact.