The Inbox is where you can manage all messages from your connected channels (Facebook Messenger, Instagram, WhatsApp). Once your channel is linked to Visito AI, messages will be automatically handled by the AI.
Meta Business policies do not allow the automatic sending of images via AI support during a conversation on their platforms. Therefore, the AI cannot automatically send images on Instagram or Facebook Messenger.
Message Types AI Can Read and Respond To:
Message Types AI Can Send Automatically:
For more information and solutions, please refer to the following pages: