Question 1

What does Visito do?

Accepted Answer

Visito answers questions about your products and services on WhatsApp, Instagram, Messenger, and your website. It qualifies leads and follows up automatically, with one inbox where your team can manage any conversation.

Question 2

Which channels does Visito support?

Accepted Answer

Visito works on WhatsApp, Instagram, Messenger, and your website.

Question 3

Does Visito only work for hotels?

Accepted Answer

No. Visito is for businesses that manage support, sales, bookings, or leads through messaging. Hotels remain an important use case, but Visito also works for other businesses that receive a high volume of customer messages.

Question 4

Can Visito qualify sales leads?

Accepted Answer

Yes. Visito can ask questions, learn what a lead needs, recommend the right product or service, and guide qualified leads toward the next step.

Question 5

Can Visito show live inventory and prices?

Accepted Answer

Yes, when you use a supported integration. Visito can check information such as inventory, availability, and pricing while speaking with the customer.

Question 6

Which tools does Visito connect with?

Accepted Answer

Visito connects with supported commerce, hospitality, messaging, and payment tools, including Shopify, Cloudbeds, and other platforms listed on our integrations page.

Question 7

Can customers pay through Visito?

Accepted Answer

Yes. Visito can send a payment link in the conversation. The customer can pay from their phone, and the payment is processed through your connected payment setup.

Question 8

Can Visito send WhatsApp marketing campaigns?

Accepted Answer

Yes. You can send WhatsApp messages for promotions, announcements, reminders, lead follow-ups, and customer re-engagement. Visito can also handle the replies generated by your campaigns.

Question 9

Which languages does Visito support?

Accepted Answer

Visito can speak with customers in 100+ languages.

Question 10

Can my team take over a conversation?

Accepted Answer

Your team can stay involved when a conversation needs a person. Visito handles routine questions and tasks, so your team has more time for conversations that need personal attention.

Question 11

How do I build my agent?

Accepted Answer

Enter your business website in the “Build my agent” form. Visito uses information from your website to create a starting agent. You can then connect your channels, business tools, and workflows.

AI agents that answer customers and close the sale.

Trusted by customer-facing businesses in 20+ countries

One platform for every conversation

One inbox, every channel

Connected to your tools

Understands every message

Sell directly in chat

Automatic follow-ups

Automatically qualify leads

Real conversations that drive real results

From first message to the next island escape

White-glove service across 30,000+ monthly messages

From endless messages to unforgettable nights

Build and launch your agent in minutes

Scan your business

Connect your systems

Configure your agent

Test conversations

Launch everywhere

Frequently asked questions

Let Visito handle your customer conversations