Visito surpasses 2 million guest interactions in 2024

• Visito’s conversational AI platform has facilitated over two million guest interactions in 2024, transforming guest engagement with advanced automation.

• Serving more than 150,000 guests around the world, Visito empowers independent hotels to resolve 97% of guest messages across channels including WhatsApp, Instagram, and Messenger.

• The AI-powered platform seamlessly integrates with leading property management systems, empowering hotels to reduce costs, boost direct bookings, and enhance guest satisfaction.

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Visito surpasses 2 million guest interactions as hotels embrace conversational AI platform

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San Francisco, CA – Visito, a leading conversational AI platform for independent hotels, today announced that its comprehensive guest communication platform has facilitated over two million interactions in 2024.

The company’s AI-powered messaging tools enable independent hotels to boost guest engagement and provide real-time assistance with minimal human intervention. Launched with the mission to streamline guest communication, the platform helps hoteliers manage high message volumes, automate repetitive responses, and overcome language barriers.

Pormer Sarram, CEO of Visito, said: “Reaching two million guest interactions this year is a testament to the value we bring to independent hotels. Through conversational AI, we’re equipping hoteliers with fully automated tools to improve guest engagement and scale their operations. This milestone reflects both the demand for cutting-edge AI solutions in hospitality and the trust our partners have in Visito.”

Visito empowers hotels to resolve 97% of guest messages across popular channels such as WhatsApp, Instagram, and Messenger. By reducing manual effort and operational costs, the platform delivers substantial efficiency gains while elevating guest satisfaction.

 With customers in 15+ countries, Visito now serves more than 150,000 guests globally. The platform integrates seamlessly with leading property management systems, helping hotels to minimise support costs, increase direct bookings, and enhance the overall guest experience.

About Visito

Visito is the leading conversational AI platform designed specifically for independent hotels. Operating in over 15 countries and engaging guests from over 140 countries, our platform empowers hotels to automate 97% of guest inquiries across channels like WhatsApp, Instagram, and Messenger. By reducing operational costs, enhancing guest satisfaction, and driving direct bookings, Visito transforms the way hotels connect with their guests.

 For more information about how Visito is helping hotels transform guest engagement, reach out for a demo: www.visitoai.com/en/demo

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