WhatsApp Message Delivery Status:

✓ (1 black tick): Message Sent.

✓✓ (2 black ticks): Message Received.

✓✓ (2 blue ticks): Message Read.

✓ (1 red tick): Message Failed.


Possible Causes:

  1. Time Restrictions:
    • Messages cannot be sent if more than 24 hours have passed since the customer’s last message, as per Meta Business policies.
  2. No WhatsApp Account:
    • The recipient may not have a WhatsApp account.
  3. No Internet Connection:
    • The recipient may not be connected to the internet.

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Solutions:

1. Check if the Contact Has a WhatsApp Account:‍

Use this link format:

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2. Start a New Conversation:

If you're unable to send a message, initiate a new conversation:

Indicadores de Mensajes de WA