Never miss a guest message

Visito replies to guests, answers questions, and books rooms 24/7 across your website, WhatsApp, Instagram, and more—so your front desk doesn’t have to.

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Built to boost bookings and reduce staff workload

Visito helps hotels respond instantly to guest messages, automate FAQs, and generate more direct bookings

3x direct booking conversion

One inbox, for all channels

Available in 100+ languages

Cut support hours by 10x

Enhance guest experience

Real-time AI concierge

Benefits of our hotel messaging platform

Implementing our hotel text messaging system can transform how you engage with guests, streamline operations, and boost satisfaction.

10X improvement in support costs

You no longer need to hire a large support team just to handle incoming guest messages and manually send pre arrival communication. Visito is available 24/7 and empowers your current staff to handle support. That’s a 10x improvement in efficiency and overall support costs. The best part? Your current staff can spend their valuable time on guest-facing tasks.

Enhance guest experience

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Enhance guest experience

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Get started in minutes

Start for free
Create your Visito account
Set up your AI agent and sources
Test and optimize your AI agent
Connect your messaging channels
Start automating conversations
Loop in your team when needed
How hotels use Visito

AI guest support

Answer common questions instantly, like check-in times, parking, Wi-Fi, and more

Automated campaigns

Send booking confirmations, check-in instructions, stay offers, and post-stay review requests

Instant bookings through chat

Let guests see availability and book rooms straight from the chat with a direct integration to your Property Management System

Why hotels choose our Guest Messaging Software

Using this guest messaging software has made coordinating events much easier. We can communicate with guests about their needs and preferences in real-time, ensuring that every detail is perfect for their special occasions.
Jessica Taylor
Jessica Taylor
Event Coordinator
The guest messaging software has improved our customer service dramatically. We can now respond to guest inquiries instantly, which has led to a significant reduction in complaints and an increase in positive feedback.
Robert Garcia
Robert Garcia
Customer Service Lead
This guest messaging software has helped us increase our sales by allowing us to communicate special offers directly to guests. The feedback has been overwhelmingly positive, and we are seeing a noticeable increase in bookings. I highly recommend Visito to anyone who owns a hotel business.
Laura Martinez
Laura Martinez
Sales Director
As the IT coordinator, I can say that the integration of this guest messaging software was seamless. It works perfectly with our existing systems, and the support team has been incredibly helpful. Our staff and guests are both very satisfied.
Chris Lee
Chris Lee
IT Coordinator
The guest messaging software has been a fantastic addition to our operations. It allows us to keep in touch with guests before, during, and after their stay, ensuring they feel valued and heard. Our guest relations have never been better.
Sarah Brown
Sarah Brown
Guest Relations Manager
This software has made it easier for us to manage guest requests and feedback. The real-time communication feature allows us to address issues promptly, leading to happier guests and better reviews. Highly recommend it to other hotels!
David Wilson
David Wilson
General Manager

FAQs about Visito for hotels

What is a hotel guest messaging system?

A hotel guest messaging system lets you communicate with guests through channels like WhatsApp, Instagram, SMS, or your website chat. It helps automate replies, manage conversations, and improve guest engagement before, during, and after their stay.

How does Visito improve guest experience?

It ensures fast, consistent, and 24/7 communication, without overwhelming your staff. Guests get answers instantly, whether they’re asking about check-in times, amenities, or making a booking. This leads to quicker resolutions and a better overall guest experience.

Can I manage all chats in one dashboard?

‍
Yes. With Visito, all your guest conversations from WhatsApp, Instagram, Messenger, your website, and more flow into a single inbox. This makes it easy for your team to stay organized and respond faster—no app-switching required.

Can Visito help get more direct bookings?

Yes. By responding instantly and guiding guests through booking in real time, Visito reduces drop-off and dependence on third-party platforms. It turns messaging apps into direct booking channels, increasing conversions and lowering commission costs.

Can Visito connect with my hotel system?

Yes. Visito integrates with popular booking engines and Property Management Systems (PMS). Setup is simple, and most hotels are live in minutes without a tech team.

Ready to get started?

Join leading businesses that are using the power artificial intelligence to generate direct bookings, boost customer experience, and automate support.

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