Top 7 WhatsApp AI solutions to grow your business in 2025

With over 2 billion users worldwide, WhatsApp has become a must-have tool for businesses looking to engage with customers. Studies show that over 80% of small businesses use WhatsApp to communicate with clients, and more than 175 million people message a business daily on the platform.

As businesses strive to offer instant, seamless, and scalable communication, AI-powered WhatsApp automation has emerged as a game-changer. Whether you're an independent hotel looking to enhance guest experiences, an eCommerce store aiming to boost sales, or a large enterprise needing an efficient support system, there’s a WhatsApp AI solution tailored for you.

Here’s a deep dive into the 7 best WhatsApp AI solutions available today and how they can help businesses automate conversations, increase efficiency, and drive revenue.

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1. Visito 

Best for small businesses, independent hotels, and marketing agencies

Visito is a specialized WhatsApp AI solution designed specifically for small businesses. It helps independent hotels, resorts, and travel businesses automate customer interactions, increase direct bookings, and provide real-time assistance in over 50 languages.

Key features:

• AI-powered conversational automation with 24/7 customer support
• Unified inbox with seamless PMS integration across WhatsApp, Instagram, Messenger, SMS & Webchat
• Increases direct bookings through AI by simplifying the payment process
• Reduces operational costs, onboarding time, and human errors (late responses, grammar mistakes)
• Available in 50+ languages

With Visito, handling customer requests and reservations becomes effortless. Hotel customers can check real-time availability and pricing without waiting for a manual response, while businesses enjoy streamlined booking confirmations and automated customer assistance. By reducing human errors, minimizing response times, and optimizing direct bookings, Visito transforms the way hotels, vacation rentals, and marketing agencies engage with their customers, delivering a seamless and efficient experience.

Another standout feature is Visito’s multi-language support, which ensures that businesses can communicate with international customers instantly and accurately. This is particularly beneficial for the hospitality industry, where guest satisfaction and real-time service play a crucial role in revenue growth. 

Additionally, Visito helps businesses centralize all guest interactions in a single inbox, making it easier to manage conversations across multiple platforms without missing any important requests. Visito's automation capabilities allow businesses to save time, reduce manual workload, and focus on providing exceptional customer experiences.

2. ManyChat 

Great for marketing & lead generation

ManyChat is a chatbot platform widely used for automating WhatsApp, Facebook Messenger, and Instagram conversations. It’s a favorite among ecommerce brands looking to drive engagement and boost conversions through automated conversations.

Key features:

• No-code chatbot builder
• WhatsApp broadcasting for promotions
• Shopify and Facebook integration
• AI-powered responses and lead qualification

ManyChat allows businesses to set up automated conversations to engage potential customers, send promotional messages, and re-engage with abandoned cart users. Its integration with Shopify makes it an excellent tool for online stores, allowing customers to check product details, receive purchase confirmations, and get personalized recommendations through WhatsApp. It is also widely used for lead generation, helping businesses capture leads and move them through the sales funnel.

Limitations:

Despite its strengths, ManyChat has limitations in advanced AI customization. Unlike other AI-powered platforms, ManyChat relies heavily on predefined flows, making it less effective for businesses needing complex, dynamic conversations. Additionally, its pricing model increases as subscribers grow, which can make it expensive for scaling businesses. Businesses looking for more personalized, intelligent AI interactions may find ManyChat’s chatbot too rigid.

3. Landbot 

Great for no-code chatbot building

Landbot is an ideal choice for businesses looking to build interactive WhatsApp chatbots without coding. It’s commonly used for customer service automation, surveys, and lead generation.

Key features:

• No-code drag-and-drop chatbot builder
• API and CRM integrations
• WhatsApp conversational forms for lead generation
• AI-enhanced responses and workflows

Landbot stands out for its visual chatbot builder, allowing businesses to map out conversation flows easily. This is particularly useful for companies that need to capture leads, qualify customers, or conduct automated support without requiring programming skills. Its ability to create engaging and highly interactive conversations makes it a strong competitor in the chatbot space.

Limitations:

While it offers customization, Landbot lacks advanced AI and NLP capabilities. This means conversations may feel robotic, and it may struggle with understanding complex queries. Additionally, some businesses report difficulties integrating Landbot with external platforms, which can limit scalability.

4. Bird (formerly MessageBird) 

Suitable for enterprise-level communication

Bird is a highly scalable omnichannel communication platform designed for large enterprises needing to automate customer support across multiple messaging channels.

Key features:

• AI-powered chatbots with NLP capabilities
• Omnichannel messaging (WhatsApp, SMS, email, Messenger, etc.)
• Advanced analytics and reporting
• Secure enterprise-level infrastructure

Bird provides powerful automation tools that integrate with enterprise CRM systems, making it a preferred choice for global corporations handling high volumes of customer requests. It is widely used by financial institutions, telecommunications providers, and multinational organizations.

Limitations:

Bird’s pricing and technical complexity make it less accessible for small and medium businesses. Its advanced setup requires developer expertise, and its learning curve is steeper compared to more user-friendly platforms.

5. Wati 

Ideal for SMBs looking for a WhatsApp Business API solution

Wati is a WhatsApp Business API provider that helps small and medium-sized businesses (SMBs) automate customer interactions efficiently.

Key features:

• Multi-agent team inbox for WhatsApp
• AI-powered chatbots with pre-built templates
• WhatsApp CRM and automation tools
• Easy integration with Shopify and Zapier

Limitations:

Wati is great for SMBs, but its AI capabilities are less advanced than other solutions. Businesses looking for more complex AI automation may find Wati’s chatbot too simple.

6. Botmaker

Focused on AI-powered sales & support

Botmaker is a chatbot platform designed for conversational commerce, helping businesses increase sales through WhatsApp automation.

Key features:

• AI-powered chatbot for sales and customer support
• WhatsApp broadcasting and automation
• Integrations with CRM and eCommerce platforms
• Advanced AI training for NLP improvements

Botmaker enables businesses to send targeted promotions, automate support interactions, and integrate payment options within WhatsApp chats, making it ideal for eCommerce and service-based businesses.

Limitations:

Botmaker’s pricing structure is not transparent, making it challenging for businesses to estimate costs. Additionally, its setup requires technical expertise, which may be a barrier for non-technical users.

7. Botpress 

For developers & custom AI solutions

Botpress is an open-source AI chatbot framework that allows businesses to fully customize their WhatsApp chatbots.

Key features:

• Open-source AI chatbot framework
• NLP-powered automation with machine learning
• Full API access for deep integrations
• Advanced customization for enterprise use

Botpress is highly flexible, making it a great choice for developers looking to build a fully customized AI solution.

Limitations:

Botpress requires coding knowledge, making it less accessible to non-technical businesses. Its open-source nature means businesses need to manage hosting and maintenance, which can be resource-intensive.

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Want to build a powerful conversational AI automation on WhatsApp in minutes?

With Visito, you can seamlessly connect to WhatsApp, increase automated direct bookings, and offer truly personalized AI-driven conversations.

Start automating WhatsApp messages that truly work for your business – Get started for free today!

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