Introducing AI Bookings

Hundreds of thousands of people around the world have used AI agents powered by Visito to look for hotel room availability, confirm arrival times, and get answers to frequently asked questions.

Since its inception, Visito’s AI agents have shared real-time pricing and availability directly in chat. Chatting with a property on WhatsApp and wondering if they have available rooms for a trip on April 5-7? Visito has been powering those questions with a deep integration into hotels’ booking systems.

This was a huge advancement compared to the traditional methods that existed before Visito. But customers still had a hard time completing a booking. They had to go back to the hotel’s website, fill out forms, and often create an account. It was an unnecessary detour that caused guests to drop off and businesses to lose potential revenue.

We decided to reimagine the booking experience from the ground up. What if customers could search, book, and confirm their stay without ever leaving the chat? No websites, no usernames, no passwords – just a conversation.

That’s why we built AI Bookings: the first AI agent in the world focused on hospitality bookings over messaging.

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A better way to book, right where you chat

AI Bookings is fully integrated into the Visito platform, allowing hospitality businesses to manage reservations alongside guest messaging. Here’s what the experience looks like:

1. It starts with a message – a user sends a simple, “Do you have rooms available this weekend?” on WhatsApp, Instagram, or other channels connected to Visito.
2. Visito handles the search and booking – Visito’s AI agent shares available options, pricing, and handles the booking
3. Seamless payments – Visito handles the entire payment flow without sending users to the property’s website.
4. Instant confirmation – the guest receives a booking confirmation in the chat, while the hotel’s system is automatically updated.

For the guest, it’s as easy as texting a friend. For the hotel, it’s another task completed without human intervention.

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Why businesses love AI bookings

Hospitality businesses using Visito’s AI Bookings are able to generate more direct bookings and save time. Here’s why it works:

• No more friction – guests book directly through WhatsApp or other channels they prefer.
• End-to-end automation – from search to payment, Visito handles the entire process.
• Real-time availability – fully connected to the booking system, ensuring no double bookings
• Secure payments – guests pay through trusted platforms to prevent fraud
• One platform  – manage bookings, guest messages, and support from the Visito dashboard

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A better booking experience for everyone

The early web was open and simple – just a browser, a URL, and instant access to information. But as the internet grew, extra steps like logins, forms, and account creation made even basic tasks feel clunky.

Now, conversational AI is redefining how we get things done, with a new form factor and user interface. One that’s built for speed and convenience. Booking a room or service no longer requires navigating websites, creating accounts, or juggling passwords. It all happens within a chat, as naturally as texting a friend.

For hospitality businesses, it’s a new revenue channel that works 24/7, capturing bookings that might otherwise be lost to abandoned website visits. And because it’s all part of the Visito platform, businesses get the same insights and automation they’re already using for guest messaging.

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Built for modern customers

With Visito, customers can now book hotel stays (and soon, other services) with a simple chat. From checking availability to processing payments, the entire flow happens in one conversation – no app downloads, no redirects, no messy websites.

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Ready to get started with AI Bookings?

If you're curious about bringing the power of AI bookings to your messaging channels, we’d love to hear from you.